9995bd Privacy Policy

9995bd is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") explains what information we collect when you visit our website 9995bd.cam and use our services, how we use that information, and how we keep it secure.

This policy applies to the 9995bd website and all services connected to it. By using this site, you are considered to have accepted the terms of this policy. If you do not agree with this policy, please refrain from using our services.

This privacy policy may be updated from time to time. If any significant changes are made, we will publish a notice on the site and update the "Last Updated" date at the top of the policy. We recommend checking this page regularly.

9995bd collects various types of information to operate its services properly. Below is a breakdown of the information collected:

2.1 Registration and Account Information

When you create an account on 9995bd, we collect the following information:

• Full name
• Date of birth (for age verification — our services are for users aged 21 and above only)
• Valid email address
• Mobile number
• Residential address
• National ID or passport number (for identity verification)

2.2 Financial Information

To process deposits and withdrawals, we collect the following financial information:

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history and amounts

Important: We never store your full bank card number or PIN. All financial transactions are secured through SSL encryption.

2.3 Technical Information

Information collected automatically while using the site:

• IP address and device type
• Browser type and version
• Operating system
• Site access time and session information
• Browsing behaviour and pages visited
• Information obtained from cookies and similar tracking technologies

9995bd uses collected information only for lawful and clearly defined purposes. Below are the main reasons we use your information:

3.1 Account Management

• Creating and managing your account
• Verifying your identity and ensuring account security
• Age verification — only users aged 21 or above may use our services
• Sending account-related notifications and updates

3.2 Financial Transaction Processing

• Successfully completing deposits and withdrawals
• Detecting and preventing fraudulent activity
• Complying with anti-money laundering (AML) regulations
• Maintaining transaction records

3.3 Service Quality Improvement

• Analysing user experience and improving the platform
• Identifying and resolving technical issues
• Understanding user preferences to develop new games and features

3.4 Customer Service

• Providing 24/7 live chat support
• Resolving your complaints and queries
• Sending notifications related to responsible gaming

3.5 Fulfilling Legal Obligations

Storing and providing required information in accordance with regulatory requirements. Supplying relevant information to the appropriate authorities when a legal directive is received.

9995bd uses industry-standard security technology to keep your personal information safe. The key components of our security framework are described below:

4.1 Encryption Technology

All our data transmissions are secured by 256-bit SSL (Secure Socket Layer) encryption. This technology ensures that your personal and financial information remains inaccessible to third parties.

4.2 Access Control

Access to your information is granted only to employees who need it to carry out their responsibilities. All employees are required to follow strict confidentiality policies and undergo regular security training.

4.3 Data Retention Period

We retain your information for as long as:

• Your account remains active
• It is needed to provide services
• Legal or regulatory obligations exist (generally a minimum of 5 years after account closure)

After the specified period, we securely delete or anonymize your personal information.

9995bd never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

5.1 Service Provider Partners

We work with trusted technology service providers to help operate our platform. These partners receive only the information needed to fulfil their specific responsibilities and are also bound to maintain privacy standards equivalent to this policy.

5.2 Payment Processors

The necessary financial information is shared with the relevant payment processors to complete transactions via bKash, Nagad, Rocket, and bank transfer. This information is used solely for processing transactions.

5.3 Legal Obligations

We may be legally required to provide relevant information in response to a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we will provide only the minimum information necessary.

5.4 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such circumstances, we will notify you in advance and the new entity will be bound to follow the same standard of privacy policy.

The 9995bd website uses cookies and similar tracking technologies to improve your browsing experience.

6.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. They help us with the following:

• Remembering your login status and preferences
• Ensuring the site's functionality and security
• Analysing site usage patterns to improve the experience
• Detecting fraudulent activity

6.2 Types of Cookies

• Essential Cookies: Essential for the basic functioning of the site. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Help analyse how the site is used.

6.3 Cookie Control

You can control or decline cookies by changing your browser settings. Please note, however, that disabling certain cookies may cause some features of the site to not work correctly.

9995bd respects its users' data-related rights. Below are your key rights:

7.1 Right of Access to Information

You may request at any time to know what information we hold about you. We are obliged to provide this information within a specified timeframe.

7.2 Right to Rectification

If there is any error or inaccuracy in your personal information, you may request a correction. This can be done by logging into your account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right is not absolute — we may be required to retain some information due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. To raise an objection, please contact our support team.

7.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact our support team. We will resolve your request as quickly as possible.

9995bd's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21 under any circumstances.

At the time of registration, we verify national ID or other government-issued identity documents to confirm age. If we become aware that a person under the age of 21 is using our platform, we will immediately close their account and delete any information collected.

If you become aware that a minor is using our platform, please contact us.

9995bd reserves the right to update this privacy policy from time to time. This policy may be revised based on business changes, new technology, legal obligations, or user feedback.

If any significant changes are made, we will notify you in the following ways:

• Publishing a notice on the site's homepage or the privacy policy page
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of the policy

If you continue to use the site after the changes, you will be considered to have accepted the new policy. We therefore recommend checking this page regularly.